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Customer Service Experience

Reddit Post About TxTag Billing Provokes Hundreds Of Complaints About System

Posted on September 14, 2023September 20, 2023
Posted in: Subscribers Only  Tagged in: AET (All-Electronic Tolling), Conduent, Customer Service Experience, ETC Systems, Texas, TxTag

Ohio Turnpike Uses Service Plaza Events To Both Thank And Inform Customers

Posted on September 5, 2023September 6, 2023
Posted in: Public  Tagged in: Customer Service Experience, Highway and Bridge Safety (Including COVID-19 Impacts), Ohio, Ohio Turnpike and Infrastructure Commission, Public Outreach And Communication

Watchdog Recommends Improvements In Processing Of Tyne Tunnel Toll Payer Complaints

Posted on August 24, 2023August 25, 2023
Posted in: Subscribers Only  Tagged in: Bouygues Construction, Customer Service Experience, ETC Systems, Public Outreach And Communication, Tyne Tunnels (UK), United Kingdom

Kansas Turnpike Launches 2023 Customer Survey

Posted on August 21, 2023August 22, 2023
Posted in: Public  Tagged in: Customer Service Experience, Kansas, Kansas Turnpike Authority (KTA), Public Outreach And Communication

RITBA Announces Special Extension Of Walk-In Center Hours To Convenience Customers

Posted on August 11, 2023August 13, 2023
Posted in: Public  Tagged in: Customer Service Experience, E-ZPass, ETC Systems, Public Outreach And Communication, Rhode Island, Rhode Island Turnpike and Bridge Authority (RITBA)

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  • Oklahoma Turnpike Responds To Court Inquiry Re: Bond Validation

    June 16, 2023
  • June 2023 Oklahoma Turnpike Authority Board Meeting Wrap-Up

    June 8, 2023

Jobs

  • Training Manager, Customer Contact Center — TTEC

    March 14, 2023
  • Senior Operations Manager, Service Delivery — TTEC

    March 14, 2023
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RFPs

  • RFP for Electronic Tolling and Receivables Collection Services — NY Thruway

    July 24, 2023
  • RFP for Qualified Vendors of Debt Collection Services – Oklahoma Turnpike Authority

    March 30, 2023
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