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Customer Service Experience

West Virginia Turnpike Board Briefed On Overnight Stranding Of Motorists

Posted on July 1, 2025July 2, 2025
Posted in: Subscribers Only  Tagged in: Appointments-Promotions-Retirements, Customer Service Experience, Highway-Tunnel-Bridge Maintenance, Highway-Tunnel-Bridge Safety (Includes COVID-19 Impacts), Public Outreach And Communication, West Virginia, West Virginia Parkways Authority (West Virginia Turnpike)

West Virginia Turnpike Faces Scrutiny Over Nine-Hour Traffic Shutdown

Posted on June 30, 2025July 1, 2025
Posted in: Subscribers Only  Tagged in: Customer Service Experience, Highway-Tunnel-Bridge Maintenance, Highway-Tunnel-Bridge Safety (Includes COVID-19 Impacts), West Virginia Department of Transportation (WVDOT), West Virginia Parkways Authority (West Virginia Turnpike)

Customer Service Demands Prompt RITBA To Extend Time For Resolving Invoice Issues

Posted on June 10, 2025June 13, 2025
Posted in: Public  Tagged in: Customer Service Experience, ETC Systems, Rhode Island, Rhode Island Turnpike and Bridge Authority (RITBA)

TransCore Welcomes Opportunity To Upgrade NJ E-ZPass Customer Service

Posted on April 16, 2025April 17, 2025
Posted in: Subscribers Only  Tagged in: Conduent, Customer Service Experience, ETC Systems, New Jersey, New Jersey Department of Transportation (NJDOT), New Jersey Turnpike Authority (NJTA), Procurement of Tolling Equipment & Services, TransCore

Maine Turnpike Opens Upgraded Customer Service Center

Posted on April 9, 2025April 9, 2025
Posted in: Subscribers Only  Tagged in: Customer Service Experience, E-ZPass, ETC Systems, Maine, Maine Turnpike Authority

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Older posts

Mailbag

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  • TransCore to Support Delaware River Bridge Commission’s Transition to AET

    June 4, 2025
  • NJTA Report and Recommendation on Conduent Protest of NJ E-ZPass Service Contract Award

    April 16, 2025

Jobs

  • Proposal Manager — ViaPlus by VINCI Highways

    June 27, 2025
  • Tolling Senior Project Manager — Kapsch TrafficCom

    June 18, 2025
View All »

RFPs

  • RFP for Image Processing Services — E-470 Public Highway Authority (Colorado)

    July 7, 2025
  • Notice of Upcoming Design-Build RFP for AWZSC Program — CTDOT

    April 7, 2025
View All »
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