The Oklahoma Department of Transportation announced Friday it is “assessing its community engagement efforts and wants to hear from people across the state about their experiences. The input will be used to improve ODOT’s community engagement efforts. The public is encouraged to respond to the [anonymous online survey] by April 30, 2024.” Public consultation is the latest phase of a comprehensive internal review process that began in August 2023. ODOT defines engagement broadly to include providing information and responding to questions “in an easy-to-understand manner,” as well as “listening to public input” and “collaborating with communities to solve transportation problems.” ODOT Deputy Director Dawn Sullivan commented, “Providing exceptional customer service is a guiding principle of ODOT, and having an honest assessment of how we’re performing is critical for helping us better engage with communities going forward.”
