Florida’s Turnpike Enterprise to Hold Industry Forum Re: SunPass BOS Procurement

Ocoee, FL,  February 11, 2021 — The Florida Department of Transportation, Florida’s Turnpike Enterprise will conduct a virtual and in-person Industry Forum at 1:30 p.m. Wednesday, February 24, 2021, to provide an opportunity for interested firms to learn more about the Department’s Commercial Back-Office project.

The Department is preparing to procure an account management and financial accounting system with services to develop, integrate and transition to a new Commercial Back-Office system. It is anticipated that the new system will maintain customer accounts, process customer payments, generate customer billing, interface with the Department’s SunPass.com website and SunPass® mobile application, and interface with the Department’s interoperable partners. The Department is interested in leveraging commercial off-the-shelf products for the new system.

Interested persons may attend the Industry Forum: 1) in-person by going to the Hyatt Regency Orlando International Airport, 9300 Jeff Fuqua Blvd., Orlando 32827; or 2) virtually from a computer, tablet, or phone. All attendees, regardless of the platform they choose, will participate in the same live Industry Forum.

If you wish to attend the forum, whether in-person or virtually, please register at


After registering, virtual attendants will receive a confirmation email that includes information about joining the webinar. Those wishing to attend in person must register before 5 p.m. Tuesday, February 23, 2021, to help ensure in-person attendees are accommodated safely in accordance with current social distancing guidelines.

The Industry Forum will begin at 1:30 p.m. with introductory remarks followed by a presentation by the Department to provide an overview of the project, including project scope and implementation information. A question-and-answer period will immediately follow the presentation.

Public participation is solicited without regard to race, color, national origin, age, sex, religion, disability or family status. Persons who require special accommodations under the Americans with Disabilities Act or persons who require translation services (free of charge) should contact Windy Spatafora using the contact information below at least seven days prior to the Industry Forum.

If you are hearing or speech impaired, please contact the agency using the Florida Relay Service, 1(800) 955-8771 (TDD) or 1(800) 955-8770 (Voice).

If you require additional information, please contact Windy Spatafora at Windy.Spatafora@dot.state.fl.us.


MEDIA CONTACT: Angela Starke

(PDF version of this announcement)

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The Florida Department of Transportation’s mission is to provide a safe transportation system that ensures the mobility of people and goods, enhances economic prosperity, and preserves the quality of the state’s environment and communities. The department is committed to building a transportation system that not only fits the current needs of Florida’s residents and visitors, but also enhances mobility throughout the state to accommodate its consistent and rapid growth. The unique nature of the Sunshine State and its year-round warm climate provides numerous opportunities to achieve the department’s mission through multiple transportation modes including highways/streets, air, rail, sea, spaceports, transit, and the ever-expanding deployment of bicycle & pedestrian facilities.