Deputy Executive Officer, Congestion Reduction — PTSC (LA Metro)

Public Transportation Services Corporation (PTSC)
Bulletin No: 009810-003

Closing Date: 28-SEP-18
Salary Grade: HAA
Salary Range: $136,011 – $171,018 – $205,005
External/Internal: EXTERNAL
Other Info: This bulletin is posted to establish or add to a Qualified Candidate Pool (QCP)

Basic Function

  • Plans, directs, manages and controls ExpressLanes and Freeway Service Patrol (FSP) functions within the Congestion Reduction Department

Example Of Duties

  • Provides policy direction and guidance to staff responsible for major ExpressLanes and FSP programs or services
  • Directs the establishment of goals and major priorities, and advises on the development of strategies and resolutions to major ExpressLanes and FSP issues
  • Oversees and coordinates employees who are directing major complex technical studies and analytical work in ExpressLanes planning including, but not limited to, traffic modeling, revenue forecasting, statistical analyses, concepts of operation, ITS planning, systems development, and demand management
  • Oversees and coordinates employees who are directly responsible for the operations and maintenance of FSP and ExpressLanes, including but not limited to, customer service issues, website updates, system and equipment improvements, data analysis, management of vendor contract(s), capital improvements and roadway maintenance
  • Consults with and advises Metro executive management on ExpressLanes and FSP operational policies and related issues and formulates policy recommendations for Board of Directors and advises on related issues
  • Leads, guides and directs responses to major incidents, issues and enquiries on ExpressLanes and FSP operational issues and reports
  • Directs efforts to secure local, state, federal and other funding for Metro’s future ExpressLanes and FSP corridors
  • Provides direction and makes recommendations to solve complex operational issues and problems
  • Directs the development and implementation of work plan goals, objectives, policies, procedures, budget, and work standards for assigned functions, and monitors progress
  • Consults with and recommends to Metro management, Board of Directors, and municipal and transportation officials on the direction, progress, preparation, and funding of policies and programs
  • Directs special studies and analyses at the direction of executive management and Board of Directors
  • Directs coordination of programs and policies including negotiating contractual agreements with other planning and transportation agencies
  • Oversees all contracts, operating budget and capital budget for ExpressLanes and FSP
  • Evaluates proposed/enacted legislation for impacts on Metro’s ExpressLanes and FSP programs and projects
  • Interacts with and represents Metro before elected officials, business, professional, civic, government, and community groups regarding Metro’s ExpressLanes and FSP plans, policies, programs, and services
  • Provides expertise and leadership to project managers conducting technical studies and analysis related to highway operational improvements and congestion relief
  • Collaborates with Metro departments in the development of agency-wide plans, programs, and policies
  • Directs the preparation of comprehensive studies, evaluations, cost estimates, and reports needed to support Board of Directors’ policy decisions
  • Advocates funding needs of Metro’s transportation programs and assesses future financial trends, opportunities, and constraints
  • Monitors and evaluates multiple recommendations for major transportation programs; develops alternatives and major complex financial and funding recommendations
  • Establishes, supervises, and enforces priorities of multiple, major work efforts for staff and consultants
  • Communicates Metro’s safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for safety performance of all subordinate employees
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Requirements For Employment

  • Bachelor’s degree – Business, Public Administration, Urban Planning, Engineering or other related fields
  • 5 years of senior management-level experience in ExpressLanes planning and project management, highway operations, or congestion pricing and at least one year upper management-level experience in one or more of the relevant departmental functions
  • Master’s degree in a related field is desirable

Preferred Qualifications

  • Experience developing, implementing, operating and managing tolling programs, including All Electronic Tolling
  • Experience developing public policy


  • Theories, principles and practices of congestion pricing, particularly related to ExpressLanes planning, development, implementation, operation and maintenance
  • Theories, principles, and practices of transportation planning, development, programming, construction and highway operations
  • Applicable local, state, and federal laws, rules, and regulations
  • Administrative principles and methods, including goal setting, program and budget development and implementation
  • Capital and operating budgets, and funding sources
  • Social, political, and environmental issues influencing transportation programs
  • Public administration
  • Modern management theory


  • Direct the overall operations of major organizational functions
  • Determine strategies to achieve goals
  • Plan financial and staffing needs
  • Establish and implement policies and procedures
  • Present clear and concise information to Metro’s Board of Directors, executive management, and the public
  • Compile, analyze and interpret complex data
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Analyze situations, identify problems, recommend solutions, and evaluate outcome
  • Exercise judgment and creativity in making decisions
  • Communicate effectively orally and in writing
  • Represent Metro before elected officials and the public
  • Prepare comprehensive reports and correspondence
  • Interact professionally with various levels of Metro employees and outside representatives
  • Supervise subordinate staff
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro’s website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. BM

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.