The Kansas Turnpike Authority (KTA) stated in a news release the new facility, which provides customer assistance through phone, email, and walk-in services, will support the agency’s new cashless tolling system and “position us to assist customers in preparing for the express lanes of U.S. 69 that will open in early 2026.”
Lawrence Journal-World, whose offices happen to be next door to the KTA facility, covers yesterday’s ribbon-cutting ceremony. The article includes highlights of an interview with KTA CEO Steve Hewitt about the vision for the cashless conversion and the success of its rollout. “Our mission and vision is to have one of the most affordable roads in the country,” Hewitt said. He added that the cashless rate of 4.8 cents per mile for KTAG users is the lowest nationwide among all systems with strictly cashless toll collections.