Florida Airports Report Major Frustrations with SunPass

Miami Herald reports, “Ever since New Jersey-based Conduent took over Florida’s tolling system last year, motorists around the state have complained of over-billing and long customer service wait times. State transportation officials say it has mostly been fixed. But problems at Florida airports indicate otherwise. Malfunctions and server outages still cause backups in parking garages. Customers are sometimes charged double or more. One Florida airport acknowledged losing money, and Orlando’s airport said it is owed $1 million. The problems were so bad that Tampa International Airport recently considered shutting down SunPass lanes indefinitely.”