ERC’s Controversial Non-Payment Fees Compared Side-by-Side with Those Charged by Nearby Toll Bridges

WAVY provides a side-by-side comparison of the tolls and penalties charged by ERC, South Norfolk Jordan Bridge and Veterans Bridge, and concludes, “This is the tale of two tolls — the best of fees and the worst of fees.” In short: SNJB Director of Collections and Treasury Veronica Latonio tells the station, “The key difference is our fee structure. We only charge one fee for the invoice — for the entire invoice — whether it has 20 tolls or whether it has 40 tolls.” ERC’s fees begin to “skyrocket” after 30 days because the company charges a $5 fee per toll, the station reports.