The Back Story on the Mackinac Bridge Authority’s Failed Push to Accept Credit Cards at Tollbooths

MLive.com has obtained public records that explain why the Mackinac Bridge Authority is still unable to accept credit card payments at its tollbooths, a service it said two years ago it would initiate. The article details how “technical glitches, stalled contract negotiations and a near-six month unexplained absence of the primary subcontractor have seriously delayed the project, which is now several hundred thousand dollars over the initial budget.” MLive adds that deploying a swipe-and-go payment option for Mackinac Bridge customers is “one of the final hurdles” in completing a multiyear software upgrade project that also involves the Sault Ste. Marie International Bridge and the Blue Water Bridge.