WesternMassNews.com reports that MassDOT’s E-ZPass website was down for some time on Wednesday, October 26, due to the rush of users seeking transponders as the state’s turnpike converts to AET. According to a department representative, MassDOT has seen “a massive spike in web traffic. The website is at capacity.”
WWLP News reports that MassDOT is encouraging users to access the website after the 7 p.m. closing hour of the E-ZPass customer service center, and response time seems to improve after that hour.