MassDOT Having a Hard Time Managing “E-ZPass Frenzy” in Advance of AET

The Berkshire Eagle reports that MassDOT is having a hard time keeping up with the “E-ZPass application frenzy” in advance of next month’s conversion to AET, and some motorists with a new E-ZPass account are receiving violation notices. Stephen Collins, director of tolling for the Massachusetts Department of Transportation, tells the newspaper, “We got into a little bit of a backlog in our issuing [transponders] and putting them into the account. We were prepared for an increase, but the increase was higher and faster than we expected.” Affected customers can call the E-ZPass customer service line to have the fines waived, the report adds.