Former Mass Pike Toll Collector Turned Author Laments AET

Boston Globe publishes an op-ed by toll collector turned author Roland Merullo who recounts his days in the booth, noting, “Anyone who deals with the public knows there’s a particular weight to engaging humanity in all its various manifestations.” He adds, “For the most part, though, the days were a blur of greasy bills and slippery quarters, a parade of expressionless faces.”