SRTA to Seek Qualifications for Customer Service Systems and Operations Services

Request for Qualified Contractors
Customer Service Systems and Operations Services
SRTA Solicitation No. 17-043

In the coming weeks, the State Road and Tollway Authority (SRTA) will solicit qualifications from qualified firms interested in providing Customer Service Systems and Services for an initial five (5) year period with multiple options to extend afterwards.

The scope of service consists of furnishing all labor, machinery, tools, means of transportation, supplies, equipment, materials, safety equipment, services, and incidentals to provide complete Customer Service Systems, Operations and related Services as provided in the upcoming Request for Qualified Contractors (RFQC) document.

Once the RFQC is available, interested parties may request, in writing, a copy of the RFQC document from Leanna Jordan Pierre, SRTA Procurement and Contracts Manager, at or access access the document at