SANDAG: RFP for Regional Back Office System

The San Diego Association of Governments (SANDAG) has issued a request for proposal (RFP) for a Regional Back Office System (BOS) — RFP #5006101. SANDAG anticipates awarding one Contract under this RFP.

SANDAG operates two toll facilities in the San Diego region: The I-15 Express Lanes (EL), a twenty mile priced managed lane facility which began operation in 2009 and South Bay Expressway/SR-125, a 10 mile conventional toll facility, which was acquired by SANDAG in 2011. While management of these two facilities is shared, they currently operate as separate toll systems.

Proposals are being sought from qualified firms with the expertise, experience, capacity and resources to design, develop, implement, and maintain a Regional BOS (Project). The Project will serve SANDAG’s I-15 EL and South Bay Expressway/SR-125 toll facilities and will consolidate two existing customer service and violation processing systems into a single, new Regional BOS. The new Regional BOS will incorporate recent innovations and progress in design and operations of tolling back offices and will have the capacity to accommodate increases in traffic on the existing roadways as well as planned future tolling facilities. The Regional back-office will be operated by SANDAG staff.

SANDAG is an equal opportunity employer, as a matter of policy, encourages the participation of small businesses that are owned and controlled by minorities and women.

To download the RFP you will need to register in SANDAG’s online database — select Register Your Firm at the SANDAG Contracts Web page If you do not have Web access, RFP documents can be emailed or mailed to you. It is highly recommended that you register online since all RFP communications will be loaded on the SANDAG Contracts Web page.

Schedule (all times are Pacific) — see RFP for more information:

5/3/16 10:00am Non-mandatory pre-proposal meeting and site visit:
South Bay Expressway
1129 La Media Road
San Diego, CA 92154
5/26/16 2:00pm All questions relating the RFP must be received in writing
7/7/16 2:00pm Proposals are due:
401 B Street, Suite 800
San Diego, CA 92101
Week of 8/22 Oral interviews will be scheduled
11/2016 Contract award/NTP

Send questions to Jim Dow at SANDAG, 401 B Street, Suite 800, San Diego, CA 92101, or