Request for Information/Industry Review — WSDOT

Washington State
Department of Transportation

Request for Information/Industry Review
Good To Go! Customer Service Center Operations


The Washington State Department of Transportation (WSDOT) intends to issue a Request for Proposals (RFP) to operate its statewide Good To Go! Customer Service Center (CSC) operations. In order to help us improve the quality of this solicitation, WSDOT is seeking industry review of the DRAFT business requirements for the Good To Go! CSC operations. Responses are requested no later than 6/19/17 by 10:00 AM pacific time.

The contents of this Request for Information and DRAFT business requirements are available on the WSDOT website at:

and on the Washington Electronic Business Solution (WEBS) website at:

Vendors are solely responsible for:

  • Properly registering with WEBS at, and maintaining an accurate vendor profile in WEBS.
  • Downloading, from WEBS, the Request for Information packet consisting of the DRAFT business requirements, questions for the industry, the industry comment response form for itemizing comments, and any posted amendments.

Contact Information

The WSDOT RFP Coordinator is the sole point of contact for this RFI. Any communication between Vendors and WSDOT shall be with the WSDOT RFP Coordinator as follows:

Rick Naten, WSDOT RFP Coordinator
Phone: 360-705-7741