- Intense Rainfall And Clogged Drains Cause Boston Toll Tunnel Flood
- CFX Receives Recognition For Customer Service And Women In Leadership
- These are just some of the toll industry developments TRN is following.
This is a Subscribers-Only area. If you are a subscriber, please login. If not...
Become a Subscriber Today »
Intense Rainfall And Clogged Drains Cause Boston Toll Tunnel Flood
The Ted Williams Tunnel is safe for travel, Massachusetts DOT is assuring motorists after video of flooding in the tunnel went viral this week. As CBS News reports, “The floodwaters reached 3 feet deep and stretched across two lanes as the torrential rain came down at the tail end of rush hour traffic Wednesday.” State Highway Administrator Jonathan Gulliver said a blockage thought to be 15 to 20 feet deep in the drain pipes caused heavy rain to back up, but crews with pump trucks eventually were able to clear the floodwaters. Boston Mayor Michelle Wu attributed the problem to both aging infrastructure and climate change that now makes such flash flooding predictable. MassDOT stated it is deploying crews to check for other blockages and test water pump systems inside city tunnels.
The Boston Globe reports, despite his quotidian explanation for Wednesday’s flood, Mr. Gulliver acknowledged that state infrastructure needs to be made more resilient in the face of climate change conditions.
Boston Metro Area Climate Change & Infrastructure Resilience Environmental Protection Policies Procedures And Initiatives Highway-Tunnel-Bridge Maintenance Highway-Tunnel-Bridge Safety (Includes COVID-19 Impacts) Massachusetts Massachusetts Department of Transportation (MassDOT)CFX Receives Recognition For Customer Service And Women In Leadership
The Central Florida Expressway Authority (CFX) announced that, together with AllianceOne Receivable Solutions, it has earned the 2024 Customer Value Leadership Award from the consulting firm of Frost & Sullivan. The award recognizes their “customer-first focus” on service delivery. CFX partners with the company on “customer-facing and back-office processes, including customer service via voice and email channels and walk-in customer support, back-office mail handling and processing transponders for new accounts, reviewing images collected electronically through tolling technology, and payment processing.”
CFX separately announced that the Central Florida Chapter of WTS (Women’s Transportation Seminar) has bestowed three awards on the authority and its personnel:
- Woman of the Year, awarded to executive director Michelle Maikisch, honoring “a woman who is an outstanding role model and has contributed to the advancement of women and minorities in transportation;”
- The Harold W. Barley Regional Partnership Award for the agency’s “commitment to the advancement of the regional transportation network;” and
- The Innovative Transportation Solutions Award for CFX’s Visitor Toll Pass project, which is held up “as an example of an innovative transportation project led by a woman.”
These are just some of the toll industry developments TRN is following.
If you’re not already a Daily News Briefs subscriber and you want a complete picture of today’s news, click here or call 717-991-2823 for subscription information. If you’re a newcomer to TollRoadsNews.com, click here.