Illinois Tollway Announces RFP Schedule for Toll Collection System Maintenance Contract

Illinois Tollway Seeks Firms for Toll Collection System Maintenance

Firms with industry experience including small, diverse and veteran-owned businesses sought to provide services

DOWNERS GROVE, IL, July 25, 2017 — The Illinois Tollway will host a mandatory pre-proposal conference and a free networking event on Tuesday, August 1, in Lisle for firms of all sizes and types, interested in participating in the Tollway’s Toll Collection System Maintenance Services contract.

The pre-proposal conference and networking event will be held Tuesday, August 1, from 1-3 p.m. at the Sheraton Lisle Hotel, 3000 Warrenville Road. The event is open to prime contractors and subcontractors, including small and diverse and veteran-owned businesses, for work including; computer hardware and software maintenance and repair, toll collection equipment maintenance and repair, electrical work and maintenance of traffic services.

The Illinois Tollway serves 1.6 million daily drivers and its tolling system boasts the highest percentage of electronic toll collection in the nation among tolling systems that support both cash and electronic toll collection. In 2016, the Tollway processed more than 931.9 million total toll transactions of which nearly 88 percent were paid electronically through I-PASS or E-ZPass.

The toll collection system (TCS) maintenance services contract will include the following key work elements:

  • Provide comprehensive maintenance services for the Tollway’s TCS including corrective, preventive and predictive maintenance of hardware and software components.
  • Deliver a new Asset Management and Maintenance System (AMMS) to monitor and generate reports on TCS performance, schedule and track repairs and maintain parts inventory.
  • Provide task order support for system enhancements as needed including, but not limited to, maintaining and overseeing testing at the all-electronic tolling (AET) test plaza, reconfiguring and adding new plazas and lanes, and testing and installing new equipment and technology.

The services do not include systems and technologies related to the Tollway’s toll collection host system or back-office customer relationship management and financial processing systems.

The pre-proposal conference is mandatory for prime contractors planning to respond to the RFP. It will provide an overview of the contract, instructions regarding the submittal process and diversity utilization goals.

The contract includes a specific Business Enterprise Program (BEP) goal of 26 percent and a Veteran goal of 1 percent. These goals are based on the availability of certified vendors to perform or provide the anticipated services and/or supplies required.

The networking session will follow the pre-proposal conference and will provide prospective prime contractors and subcontractors with the opportunity to connect with other firms to build teams, as well as learn how to obtain BEP certification with the Illinois Department of Central Management Services.

Firms interested in RFP #16-0080 toll collection system (TCS) maintenance services contract can visit the “Doing Business” section on the Tollway’s website for information. RFP responses are due September 8, 2017, with the contract expected to be awarded by the Illinois Tollway Board of Directors in the first quarter of 2018.

About the Illinois Tollway

The Illinois Tollway is a user-fee system that receives no state or federal funds for maintenance and operations. The agency maintains and operates 286 miles of interstate tollways in 12 counties in Northern Illinois, including the Reagan Memorial Tollway (I-88), the Veterans Memorial Tollway (I-355), the Jane Addams Memorial Tollway (I-90), the Tri-State Tollway (I-94/I-294/I-80) and the Illinois Route 390 Tollway.

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Contact: Dan Rozek