Bestpass Posts Impressive 2016 Gains

[Editor: This is the text of a January 4, 2017, news release from Bestpass.]

Year in Review: Bestpass Surpasses $450 Million in Toll Volume, Completes National Tolling Solution, and Adds 13 Employees in 2016

Company Ends Year with Coverage of 100 Percent of Major U.S. Toll Roads, More than 3,700 Customers and More than 295,000 Transponders on the Road

ALBANY, N.Y. – Bestpass, Inc., a company that provides single-source payment and streamlined toll management services to commercial fleets, reached several significant milestones in 2016, including expanding toll coverage to include Oklahoma and completing the first truly national tolling solution for commercial fleets; hiring 13 new employees; and adding more than 1,000 new accounts and more than 100,000 new active transponders.

The company, now with 50 employees, processes more than $1.2 million in tolls per day for more than 3,700 customers in the United States and Canada with more than 295,000 active transponders. Total toll volume processed in 2016 surpassed $450 million.

“Everything that we’ve accomplished this year shows the value of our toll management service and our solid position as the toll experts for commercial fleets,” said John Andrews, president and CEO of Bestpass. “We are incredibly proud of what we’ve done, and we are excited to build upon this momentum to continue to grow the company next year while still providing top-notch service to our customers.”

Bestpass 2016 Highlights at a Glance

  • Expanded toll coverage to include Oklahoma, completing national solution
  • Processed more than $450 million in tolls
  • Increased customer count to more than 3,700
  • Added 10 top-100 for-hire carriers as customers, bringing total to 36 of top 100 and eight of top 10
  • Increased active transponder count to more than 295,000
  • Surpassed $60 million in savings on tolling costs for customers
  • Developed Complete Pass, a single unit to cover all toll
  • Created a dedicated Owner-Operator Customer Service Team and a Fulfillment Center
  • Launched a new customer service web portal
  • Answered more than 57,000 customer service requests
  • Hired 13 new employees to bring total staff to 50

About Bestpass, Inc.

Bestpass is in the business of saving commercial fleets and drivers time and money. Founded in 2001 by the Trucking Association of New York, Bestpass provides nationwide streamlined toll management services, including consolidated billing, volume discounts, violation processing and a single service compatible with more than 40 tolling groups and all weigh station bypass networks. With more than $30 million in toll processed each month, Bestpass is a trusted partner both on the road and in the back office. To learn more, visit

Media Contact:

Nick Crounse
Communications Manager