Kansas Turnpike Gets Editorial Praise For Preparing Customers For Cashless Tolling

The Kansas Turnpike Authority (KTA) informed customers about final steps leading to the authority’s launch of the new DriveKS cashless tolling system on Monday, July 1. Drivers were told:

  • Beginning June 29, self-service platforms, including paykta.com and the myktag website and mobile app will be disabled to prepare for the conversion.
  • Cash customers traveling on the turnpike overnight on June 30-July 1 should follow the instructions of on-road personnel and signage when exiting.
  • Conversion of the roadside part of the system will occur quickly, early on July 1, but it will take about a week to complete the conversion of back-office components.
  • KTA’s three customer service centers will be closed and self-service platforms, including the web sites and mobile app, will be unavailable from June 29 to July 7 as teams work to migrate account information into the new system.
  • Although customers won’t be able to pay video tolls or violations while the data migration is taking place, tolls incurred that period can be timely paid throughout July.

The Topeka Capital-Journal (in an editorial republished in Salina Journal) is encouraging local drivers to sign up for KTAG transponders and praising KTA’s public information efforts in preparation for the system conversion. While acknowledging that change can be difficult, the editorial emphasizes that the transition will make turnpike travel both smoother and safer while also bringing the facility into the modern age. “This is the price you pay for nice roads,” the editors comment.