WKXW News reported yesterday afternoon, August 31, that “New Jersey commuters have one more problem to worry about: the E-ZPass website isn’t working properly. A power outage at a New York facility used by Xerox, the company contracted by the New Jersey Turnpike Authority to provide back-office operations and to run the state’s E-ZPass website, disrupted their system, according to Turnpike spokesman Thomas Feeney. Feeney said there is ‘no impact on equipment in the toll lanes. Transactions are being read and recorded as usual.’ However, some customer service functions will not be available such as opening a new account[] or mak[ing] payments on existing accounts. Payments are unable to be accepted at E-ZPass Customer Service Center either.”
